Terms of service
OVERVIEW
This website is operated by Mauzari. Throughout this document, the terms "we," "us," and "our" refer to Mauzari. Mauzari operates from the Netherlands. Mauzari offers this website, including all information, tools, and services available from this website, to you as the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the website, including, without limitation, users who are visitors, vendors, customers, and merchants.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by publishing updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 – Online store conditions
By accepting these Terms, you declare that you are of legal age in your country of residence, or that you have consented to your minor dependents using this website under your supervision.
You must not use our products for illegal or unauthorized purposes or violate laws applicable in your jurisdiction.
You must not transmit destructive code.
Violation of any Terms may result in the termination of your Services.
Section 2 – General conditions
We reserve the right to refuse service to anyone at any time, subject to applicable consumer protection laws.
Your content (excluding payment information) may be transferred unencrypted over networks. Payment information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission.
Headings are for informational purposes only.
Section 3 – Accuracy, completeness, and timeliness of information
The information on this website is provided for general informational purposes only. We are not responsible if the information is inaccurate, incomplete, or outdated, without limiting your mandatory rights as a consumer.
We may change the content of the website at any time without being obligated to update it.
Section 4 – Conclusion of agreement
The display of products in the store constitutes an invitation to make an offer and not a binding offer from us.
When you place an order, we will send you an order confirmation by email. A binding purchase agreement between you and us is only concluded when we confirm shipment of the ordered goods. If we cannot fulfill your order (e.g., due to insufficient stock or a pricing error), we will notify you and refund any amounts paid in full.
All prices are stated in the currency displayed in the store and include VAT where applicable. Any shipping costs will be disclosed before the order is placed.
Section 5 – Changes to the service and prices
Prices may change without notice. However, the price of an ordered item is the price in effect when the order was placed.
We may change or discontinue the Service at any time. To the extent permitted by law, we are not liable for such changes.
Section 6 – Products
Certain products may be available exclusively online and in limited quantities. These products are subject to return or exchange only in accordance with our Return Policy.
We reserve the right to limit sales per person, region, or jurisdiction where permitted by law.
All product descriptions and prices are subject to change.
We strive to display product colors and features as accurately as possible, but cannot guarantee that your screen's rendering is accurate.
Nothing in these Terms limits your statutory consumer rights, including the right to make a claim regarding defects in the product.
Section 7 – Accuracy of Billing and Account Information
We may reject or cancel orders, including in cases of suspected fraud or unauthorized resale.
You agree to provide accurate and current account and billing information.
Please see our Return Policy for further information about returns and the right of withdrawal.
Section 8 – Optional Tools
We may provide you with access to third-party tools that we neither monitor, control, nor have any influence over. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability in connection with your use of optional third-party tools. Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and accept the terms under which the tools are provided by the relevant third-party provider.
Section 9 – Links to Third Parties
Certain content, products, and Services available through our Service may include materials from third parties. Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. Please carefully review third-party policies and practices before entering into any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Section 10 – User Comments, Feedback, and Other Submissions
If, at our request, you submit specific content, or if you send us creative ideas, suggestions, or other material without our request, you agree that we may use such submissions at any time and without restriction.
We are not obligated to treat comments as confidential, pay compensation for comments, or respond to comments.
We may remove content that we determine, in our sole discretion, to be unlawful, offensive, or otherwise inappropriate.
Section 11 – Personal Information
Your submission of personal information through the store is subject to our Privacy Policy.
Section 12 – Errors, Inaccuracies, and Omissions
From time to time, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the Service is inaccurate, including after you have submitted your order. If an order has already been paid for and we cancel it due to an error, we will refund the full amount paid.
Section 13 – Prohibited Use
You may not use the website for unlawful purposes or infringe intellectual property rights.
We may terminate access in the event of violations.
Section 14 – Disclaimer of Warranties; Limitation of Liability
To the extent permitted by law, the Service and products are provided “as is.” This disclaimer does not limit the statutory remedies for defects (right to make a complaint) that you have as a consumer under the Danish Sale of Goods Act, or any other mandatory consumer rights.
To the maximum extent permitted by law, Mauzari is not liable for indirect losses or incidental or consequential damages. Nothing in these Terms excludes or limits our liability where such exclusion or limitation is not permitted under mandatory law, including liability for gross negligence or intentional acts and product liability.
Where liability may legally be limited, our total liability may not exceed the amount you paid for the product giving rise to the claim.
Section 15 – Indemnification
You agree to indemnify and hold harmless Mauzari and our affiliates, partners, management, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim, including reasonable attorneys’ fees, brought by a third party as a result of or in connection with your breach of these Terms of Trade or the documents incorporated by reference, or your violation of any law or a third party’s rights. This provision does not apply to the extent that the claim is caused by our own circumstances, and it does not limit your mandatory consumer rights.
Section 16 – Severability
If any provision of these Terms and Conditions is determined to be unlawful, invalid, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 17 – Termination
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions remain in effect unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you stop using our website. Such termination does not affect purchase agreements already concluded or your rights in connection with them.
Section 18 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of that right or provision. These Terms and Conditions and any policies or operating rules published by us on this website constitute the entire agreement between you and us regarding your use of the Service.
Section 19 – Governing Law and Disputes
These terms are governed by Dutch law. If you are a consumer, you retain all mandatory consumer rights under the laws of your country of residence and, where applicable, your state of residence.
If you have a complaint, please contact our customer service first so that we can try to find a solution. You may bring a dispute before any court or alternative dispute resolution body available to you under mandatory consumer law. All other disputes must be brought before the competent courts in the Netherlands.
Section 20 – Changes to the Terms and Conditions
We may update these Terms at any time. Changes take effect upon publication on the website. For orders already placed, the Terms in effect at the time the order was placed shall apply.
Contact information
Store name: Mauzari
Address: Paxtonstraat 3N, 8013 RP Zwolle, Netherlands
Email: info@mauzari.com
Phone: +31682885468
Customer service opening hours (GMT+1)
Monday – Friday: 09:00 – 17:30
Saturday & Sunday: 10:00 – 15:00
We strive to respond to all inquiries within 24 hours.