Payment Policy
1. Accepted payment methods
At Mauzari, we offer secure and convenient payment options to ensure a smooth shopping experience. We accept the following payment methods:
- Credit and debit cards: American Express, Maestro, MasterCard, Visa
- Shop Pay
- Apple Pay
- Google Pay
2. Payment processing
- Payment is completed at the time of purchase.
- Orders are processed and shipped only after full payment has been received.
- If a payment is declined or fails, the order is not confirmed, and no purchase agreement is entered into.
For further information about when a binding purchase agreement is deemed to have been entered into, please refer to our Terms and Conditions.
3. Prices and currency
Below is an overview of all currencies in which payments are processed, organized by country.
| Country | Local currency | ISO code | Symbol |
|---|---|---|---|
| Denmark | Danish kroner | DKK | DKK |
| United Kingdom | British pounds | GBP | £ |
| United States | US dollars | USD | $ |
- Prices may change without prior notice.
- All prices on our website include applicable taxes and duties (including GST, where applicable) as well as free shipping. No additional costs are charged at checkout.
4. Secure payment processing
- Mauzari uses encryption and reliable payment solutions to protect your transactions.
- Payments are processed by third-party payment providers that comply with recognized payment card security standards (PCI DSS).
- Mauzari does not store your full credit or debit card details.
5. Refunds and chargebacks
Refunds are processed in accordance with our Return and Refund Policy.
If you experience a problem with a payment or an order, we encourage you to contact us first at info@mauzari.com, so we can help you find a solution directly. We reserve the right to dispute chargebacks that we believe are unjustified. This does not limit any rights you may have against your card issuer or bank.
6. Fraud prevention
Mauzari reserves the right to cancel or temporarily hold orders in cases of reasonable suspicion of fraud or unauthorized activity.
For high-value transactions, additional identity verification may be required. Any personal data collected in this connection will be processed in accordance with our Privacy Policy.
Contact information
Store name: Mauzari
Address: Paxtonstraat 3N, 8013 RP Zwolle, Netherlands
Email: info@mauzari.com
Phone: +31682885468
Customer service hours (GMT+1)
Monday – Friday: 09:00 – 17:30
Saturday & Sunday: 10:00 – 15:00
We aim to respond to all inquiries within 24 hours.