Shipping policy

At Mauzari, we strive to offer our customers in Denmark, the United Kingdom and the USA an excellent shopping experience — including clear and transparent shipping terms.

We offer free shipping on all orders within Denmark, the United Kingdom and the USA with no minimum order value.

Shipping Areas

This shipping policy applies to orders shipped within Denmark, the United Kingdom and the USA.

Delivery Times

Below you will find the estimated delivery times for orders:

Order cutoff time: 17:00 (GMT+1). Orders placed after this time are registered as received on the following business day.
Processing time: 1–2 business days (Monday to Friday). Once your order has been processed, it is shipped via one of our trusted delivery partners.
Delivery time: 4–8 business days (Monday to Friday).
Total estimated delivery time: 5–10 business days.

These times are estimates and are not guaranteed delivery dates. Unless expressly agreed otherwise, your order will be delivered no later than 30 days after the agreement has been concluded. If, in exceptional cases, we are unable to deliver within this period, we will contact you and give you the option to choose a new delivery date or cancel the order for a full refund.

Delivery Partners

We work with the following reliable carriers in each country:

Country	Primary international carriers	Local carriers
Denmark	DHL, UPS, FedEx	PostNord, GLS, dao, Bring
The United Kingdom	DHL, UPS, Royal Mail	Royal Mail, DPD UK, Evri, Parcelforce
USA	DHL, UPS, FedEx	USPS, UPS, FedEx, OnTrac

Shipping Costs

Free shipping: All orders within Denmark, the United Kingdom and the USA are shipped free of charge with no minimum order value.

Risk of the Goods

The risk of the goods passes to you when you or a person designated by you, other than the delivery partner, has received the goods. If a package is lost or damaged during transport before it has been delivered to you, this is our responsibility — simply contact our customer service, and we will find a solution.

Delivery Issues

If there are any issues with your delivery, such as delays or missing packages, please contact our customer service. We will ensure that your order is delivered safely and as quickly as possible.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number so that you can easily track your delivery with the relevant delivery partner.